Previous Work- Ameren

    IT Project Analyst (Consultant)

  • Developed and wrote procedures for the installation, use, and troubleshooting of software, hardware, and other supporting technologies
  • Maintained documentation for the organization’s existing systems architecture and technology portfolio to make recommendations for improvements and/or alternatives
  • Monitored systems for failures and performance problems, coordinated follow-through for resolution, and handled the communication to the appropriate parties
  • Oversaw the direct management team of two resources on a daily basis Environment: Cisco Switches (2600s-6500s), Cisco ASR 1000 Series Routers, Cisco 3900 Series Integrated Services Router, Hp a5120-24g ei, Cisco AirNet, Dell PowerEdge 2850, UNIX, Oracle Systems, Remedy

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